COMPUTER TROUBLESHOOTERS AND THE UPS STORES
TEAM TO SIMPLIFY TECH SUPPORT

LOUISVILLE, KY (June 13, 2006) – Overcoming computer problems just got easier. Computer Troubleshooters and The UPS Store are teaming to help small business owners, home office workers and residential computer users more easily obtain dependable technical support at economical prices.

Computer owners can now drop off problematic systems for servicing and repair at eight convenient The UPS Store locations. A certified Computer Troubleshooters technician will examine the PC, resolve the issue and return the repaired system to The UPS Store or the customer’s place of business or residence.

“By working together, The UPS Store and Computer Troubleshooters make it easier for busy business owners, professionals and residential computer users to knock out multiple errands in a single trip,” said Erik Eckel, owner and operator of Louisville’s Computer Troubleshooters office. “Time’s always of the essence, so the ability to carry in a computer or laptop while checking a post office box, sending a package or completing other postal and business tasks just makes sense.”

A wide variety of computer repair and upgrade services are available through the initiative, including:

Complete System Tune-Up – Computer Troubleshooters will perform virus and spyware scans, optimize registry files, remove unnecessary files and unused programs, scan the hard disk for errors, clean optical drives, verify proper cooling and more to help inject new life to a PC.

Virus & Spyware Removal – Computer Troubleshooters will install and/or update antivirus and antispyware software, perform scans and remove infestations.

Hard Disk Replacement – Computer Troubleshooters will install and configure a new hard drive and transfer old data from an existing operating hard disk to ensure a PC possesses sufficient space for documents, photos, music, videos and more.

Total System Backup – Computer Troubleshooters will back up 4.7GB of data to a DVD and ensure critical files are properly protected against data loss.

Parental Controls & Web Filtering – Computer Troubleshooters will install and configure Web filtering and parental controls to protect families from inappropriate and obscene material.

Additional technology services, including PC and networking upgrades, online backup and more, are also available. Special introductory pricing is being extended to The UPS Store’s customers for a limited time. A minimum thirty-nine dollar charge per PC applies for diagnosing system errors.

Eight Louisville-area The UPS Store locations are participating:

• Avish Gardens – 9462 Brownsboro Road (across from The Summit) – 502.327.0848
• Holiday Manor – 4949 Old Brownsboro Road – 502.327.9646
• Hubbards – 291 North Hubbards Lane – 502.897.6058
• Hurstbourne – 657 South Hurstbourne Parkway – 502.339.7774
• Middletown – 12123 Shelbyville Road, Suite 100 – 502.254.9330
• Prospect – 9219 D US Highway 42 – 502.228.0201
• Stonybrook – 9016 Taylorsville Road – 502.493.9700
• Westport Plaza – 9431 Westport Road – 502.426.1412

Computer Troubleshooters provides a full range of dependable computer, networking and technology services at reasonable rates to small businesses, home office workers and residential customers. The Louisville Computer Troubleshooters office can be reached at 502.767.3855; its Web site is www.ct-lou.com.

The UPS Store operates more than 5,500 independently owned retail shipping, postal and business service centers. The UPS Store locations provide convenient and value-added business services to the small-office/home-office (SOHO) market, corporate road warriors and consumers.

About Computer Troubleshooters. Computer Troubleshooters provides a full range of computer and technology solutions to small-business owners and private home users. Computer Troubleshooters specialists are fully trained and are experts at diagnosing a broad range of computer and technology challenges.

Launched in 1999, Computer Troubleshooters now has more than 450 franchises worldwide, including more than 240 in the United States and Canada and the remainder spanning 21 countries, including Egypt, Greece, Romania, South Africa, the United Kingdom, Kuwait, Spain and Australia, where the company was founded by Wilson and Suzanne McOrist.

Computer Troubleshooters USA was named the top tech support business franchise company in 2005 by Entrepreneur magazine in its annual Franchise 500 rankings.

In October 2005, Franchise Times magazine named Computer Troubleshooters one of its top “Up and Comers,” ranking it #255.